Problem ranked races not calculated (invisbles)

Discussion in 'Community Support' started by massimilianobrugnoli, Jan 2, 2021.

  1. massimilianobrugnoli

    massimilianobrugnoli New Member

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    Hello.
    My last 2 ranked races are not visible in ''ranked multplayer'' and no changes in my ranking and reputation.
    Why?
     
  2. CaptainCoffee

    CaptainCoffee Esports Manager Beta tester

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  3. Riverside

    Riverside Well-Known Member

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    1/2/21 - Still broken
     
  4. Koopid

    Koopid New Member

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    Is it still calculating and just not showing? Or is the whole thing broken?
     
  5. CaptainCoffee

    CaptainCoffee Esports Manager Beta tester

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    Race results are not being processed, as it is holidays not everyone from the dev team is back. Fix is expected in the next few days
     
  6. Koopid

    Koopid New Member

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    OK, thx
     
  7. Unopercento

    Unopercento New Member

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    Does it also gives out strange situations like one race being accounted and the others (many) not? Are the missing races entirely lost or will the results be retrieved anyway?

    thx
     
  8. GreeNMaN

    GreeNMaN New Member

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    till yesterday my ranked race will account but yesterday 3 races dont count to me and today all the ranked race, excepting 2 races, has been deleted and take me down a lot of points of rank... what the hell is happening?
     
  9. sickflag

    sickflag New Member

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    Sounds like somebody hacked you and took all your points away :confused:
     
  10. inthebagbud

    inthebagbud Member

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    From the discord channel

    we've been working on fixing the processing of ranked results, and sad news is that the period between patch and fix will have to be ignored from results processing. Good news is that the fix is deployed so starting now, results should be counting again once we reprocess everything one last time.
     
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  11. L.Seibold

    L.Seibold New Member

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    since 20th of december until today I have no result of a ranking race in my account. I`have done ca. 50 races until today.
     
  12. L.Seibold

    L.Seibold New Member

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    I have tested it once again. The result of my latest ranking race in this morning does not appear in my account.
    But in the ranking list are many changes, so I think the system works for some players and for others not. Since 3 weeks for me the system does not work. A long time.
    The right next step should it be, to close the ranking system until it works again for all.
     
  13. kicek58

    kicek58 New Member

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    THE SAME!! Past many ranked races my rank point are not changed !!! What's going on??!!
     
  14. CaptainCoffee

    CaptainCoffee Esports Manager Beta tester

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    Like I said earlier in this topic:
    Yesterday in the evening, J-F posted the following announcement on Discord:
     
  15. L.Seibold

    L.Seibold New Member

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    Thank you for your answers.