Problem Purchasing content

Discussion in 'Community Support' started by wedge, Mar 29, 2015.

  1. wedge

    wedge New Member

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    Mar 27, 2015
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    I'm trying to buy Mid Ohio and I'm getting a no server response when trying in game and a 500 internal server error when trying on the browser - and when I reload the popup I'm getting a Bad Request: Request Line is too large (6473 > 4094).

    My account is linked with my Steam, I'm paying in my currency - not vRP - and yes, I have the value on my Steam wallet.

    Thanks in advance!

     
    wedge, Mar 29, 2015
    #1
    2. Best Answer:
    Post #8 by Hannes Wallstedt, Mar 30, 2015 (10 points)
  2. Jona777

    Jona777 Well-Known Member

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    Same issue here, and another friend can't buy content either..
     
    • Informative Informative x 1
    Jona777, Mar 29, 2015
    #2
  3. Lost77

    Lost77 Member

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    Same here...but no error message with a number but something like "Our server has a problem, try later".
     
    • Informative Informative x 1
    Lost77, Mar 29, 2015
    #3
  4. lslarko

    lslarko New Member

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    Can add me to that list as well same issues with both chrome and IE firing back the 500 error and getting a message saying there was a problem in game, sent a ticket off last night, hopefully will hear back tomorrow can just about forgive them since its a Sunday.

    Was rather looking forward to some WTCC and the European tracks though!
     
    • Informative Informative x 1
    lslarko, Mar 29, 2015
    #4
  5. R6Rider

    R6Rider New Member

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    +1
    Started trying to purchase discount car yesterday.Always get 500:Internal Server Error message
     
    • Informative Informative x 1
    R6Rider, Mar 30, 2015
    #5
  6. imanni

    imanni New Member

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    500: Internal Server Error when trying to purchase content.
     
    imanni, Mar 30, 2015
    #6
  7. wedge

    wedge New Member

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    welcome to the club.
     
    wedge, Mar 30, 2015
    #7
  8. Hannes Wallstedt

    Hannes Wallstedt Well-Known Member

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    Best Answer
    Hello,

    We're looking into the issue.
    As soon as I hear anything I will let you know.
     
    • Like Like x 1
    Hannes Wallstedt, Mar 30, 2015
    #8
  9. J-F Chardon

    J-F Chardon KW Studios Developer

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    We had a short maintenance to look into this, and now everything is back online. Can you try again please?
     
    • Winner Winner x 1
    J-F Chardon, Mar 30, 2015
    #9
  10. lslarko

    lslarko New Member

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    worked a charm, great speedy work guys cheers! time to enjoy my new tracks and wtcc


    Edit; No surprise but worked with both browser and in game store
     
    • Like Like x 1
    • Useful Useful x 1
    Last edited: Mar 30, 2015
    lslarko, Mar 30, 2015
    #10
  11. Dale Junior

    Dale Junior Well-Known Member

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    I bought Mid Ohio yesterday evening and everything was fine (location: Germany).
     
    Dale Junior, Mar 30, 2015
    #11
  12. Jona777

    Jona777 Well-Known Member

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    Works fine now.. :) Thanks for the quick replies!
    Just did my first ever laps on Mid Ohio with the GTR1 Saleen S7, stunning track.. and car as well btw :)
     
    Last edited: Mar 30, 2015
    Jona777, Mar 30, 2015
    #12
  13. wedge

    wedge New Member

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    It's working now. Thank you!
     
    wedge, Mar 30, 2015
    #13