Problem Account issue

Discussion in 'Community Support' started by simonepuglisi, Feb 10, 2018.

  1. simonepuglisi

    simonepuglisi New Member

    Joined:
    Jul 12, 2016
    Ratings:
    +0 / 0 / -0
    Hi all, I have a big issue in my steam and raceroom accounts, l can't start the game, I tried to restore my pc, but was useless..there is no more my profile in raceroomresults , and seems like I have lost all my purchases content in game.. that's very strange.. can someone help me?
    Thank you.
     
  2. Christian G

    Christian G Topological Agitator Beta tester

    Joined:
    Apr 8, 2015
    Ratings:
    +2,411 / 0 / -0
    Only the helpdesk can resolve account issues, so please open a ticket here: http://support.raceroomracingexperience.com/index.php/
    and describe the issue, including your Raceroom and Steam account names and the e-mail address(es) you registered those accounts with.
     
  3. m.bohlken

    m.bohlken Well-Known Member

    Joined:
    Jan 29, 2015
    Ratings:
    +988 / 0 / -0
    But you are still using the same Steam-Account and there is mo problem with your steam-account?