Problem Account Settings

Discussion in 'Community Support' started by Aspera-Ari, Jun 6, 2015.

  1. Aspera-Ari

    Aspera-Ari New Member

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    May 19, 2015
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    Everytime i try to get in my settings this comes up (watch the attatched picture). Its german... if you wonder. However, i can't even login in the game i also get error 2104 there.
     

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  2. Sean Kenney

    Sean Kenney Well-Known Member

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  3. Aspera-Ari

    Aspera-Ari New Member

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    already searched.... nothing helped
     
  4. mape

    mape Sector3 Developer

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    We are looking into it.
     
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  5. Sean Kenney

    Sean Kenney Well-Known Member

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    U put in help ticket?
     
  6. Sean Kenney

    Sean Kenney Well-Known Member

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    Ahhhh. Good service
     
  7. Sonat Ozturk

    Sonat Ozturk Well-Known Member

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    Hi,
    We will solve the problem on your user account manually on our end as soon as the backend engineer is available. We will let you know when it's resolved.
     
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  8. Sonat Ozturk

    Sonat Ozturk Well-Known Member

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    Hi again,

    We solved the issue but it might take up to an hour for cache to refresh your details. Please give it an hour and try and let us know how it goes.
     
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