Button box problem after Windows10 Pro install.

Discussion in 'Hardware' started by Fanapryde, Jun 17, 2016.

  1. Fanapryde

    Fanapryde Well-Known Member

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    Yesterday, I switched from Win7Pro to Win10Pro.
    It took several tries until I figured out that I probably needed to unplug my wheel/pedals/shifter/button box. After that Win10 finally installed.
    But today I noticed my IgnitionControls button box did not work any more, not in R3E, not in AC and not in pCars.
    Tried to change from USB3 to USB2 (and back) but that did not help. The system gives a sound when unplugging and replugging, the internal leds in the box work, but none of the buttons are doing what they are supposed to do (not the one way switches, not the two way, not the rotary dials and neither the joystick). Re-assigning was impossible too.
    Tried the box on notapad: no entries at all !?

    Any ideas what I can do, or what causes this ?
    Solutions, workarounds ? All welcome. :cool:
     
  2. m.bohlken

    m.bohlken Well-Known Member

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    Have you checked the device manager, how the Button Box is recognized? Do you need a special Driver for the Box?
     
  3. Fanapryde

    Fanapryde Well-Known Member

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    Yep, it is recognized as a HID keyboard (USB connected) - Windows calls it 'New Config'
    When I unplug it, the symbol disappears and vice versa.
    It worked out of the box before, no idea if it needs special drivers (I asked the manufacturer, but still waiting for an answer).

    I found these (but I have no clue :rolleyes:)
    ---------------------------------------------------------------------------------------------------------------
    Device HID\VID_1690&PID_FE13\6&2b082675&1&0000 could not be migrated.
    Last Device Instance Id: HID\VID_046D&PID_C31C&MI_00\8&198FF7F&0&0000
    Class Guid: {4D36E96B-E325-11CE-BFC1-08002BE10318}
    Location Path:
    Migration Rank: 0xF000F000FFFFF100
    Present: false
    Status: 0xC0000451
    ---------------------------------------------------------------------------------------------------------------
    - <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

    - <System>

    <Provider Name="Microsoft-Windows-Kernel-PnP" Guid="{9C205A39-1250-487D-ABD7-E831C6290539}" />

    <EventID>441</EventID>

    <Version>0</Version>

    <Level>2</Level>

    <Task>0</Task>

    <Opcode>0</Opcode>

    <Keywords>0x4000000000000000</Keywords>

    <TimeCreated SystemTime="2016-06-18T08:05:33.688734500Z" />

    <EventRecordID>392</EventRecordID>

    <Correlation />

    <Execution ProcessID="4" ThreadID="6540" />

    <Channel>Microsoft-Windows-Kernel-PnP/Configuration</Channel>

    <Computer>SimRaceCenter</Computer>

    <Security UserID="S-1-5-18" />

    </System>

    - <EventData>

    <Data Name="DeviceInstanceId">HID\VID_1690&PID_FE13\6&2b082675&1&0000</Data>

    <Data Name="LastDeviceInstanceId">HID\VID_046D&PID_C31C&MI_00\8&198FF7F&0&0000</Data>

    <Data Name="ClassGuid">{4D36E96B-E325-11CE-BFC1-08002BE10318}</Data>

    <Data Name="LocationPath" />

    <Data Name="MigrationRank">0xf000f000fffff100</Data>

    <Data Name="Present">false</Data>

    <Data Name="Status">0xc0000451</Data>

    </EventData>

    </Event>
    ------------------------------------------------------------------------------------------
     
  4. Fanapryde

    Fanapryde Well-Known Member

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    I think I found the issue.
    Win 10 seems to have cleared the configuration of the box completely.
    The manufacturer included Arcaze config software at the time of purchase to make changes if needed, but I never used it, only to make a backup of the file (as I remember now). But this tool is also completely empty...no sign of my backup :confused:
    II guess I need a new config file.
    Thanks Win 10 !
     
  5. m.bohlken

    m.bohlken Well-Known Member

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    hm, sounds not to good. Is there a chance to get that Config-File back? Or can you recreate it with the tool?
     
  6. Fanapryde

    Fanapryde Well-Known Member

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    I could have recreated it if the backup had been present. But that is sadly also gone.
    I guess I can get the config file back from IgnitionControls and put it back using the Arcaze sofware.
    That is if I manage that, since I'm not to good in computer stuff...
    But thanks for thinking along.
     
  7. Fanapryde

    Fanapryde Well-Known Member

    Joined:
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    Update: it works again ... Pfffeww....:eek:
    I found a mail containing my original config file and (with some instructions from IgnitionControls) I was able to place it back in the BB.
    It seems to have happened before: Win10 screwing up certain files...
    Anyway, I'm happy now...:D