Resolved Cannot Complete My Driver Profile

Discussion in 'Community Support' started by Barry McGrath, May 27, 2021.

  1. Barry McGrath

    Barry McGrath New Member

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    May 27, 2021
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    I grabbed RR years ago but rarely (if ever) played it. Now when I go log in on raceroom website, it asks me to complete my profile. But when I enter my usual credentials, it says 'email is already taken'.

    I can't get passed this screen (attached).

    How do I recover my profile, as associated with my email address, so I can buy stuff and race online?

    Thanks.
     

    Attached Files:

    Barry McGrath, May 27, 2021
    #1
  2. Maskerader

    Maskerader Well-Known Member

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    Maskerader, May 27, 2021
    #2
  3. J-F Chardon

    J-F Chardon KW Studios Developer

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    Indeed @Barry McGrath - send me a DM with more details and I'll sort it out for you
     
    J-F Chardon, May 27, 2021
    #3
  4. J-F Chardon

    J-F Chardon KW Studios Developer

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    Well actually - I found your old game account from 2014 thanks to your forum account details.

    It's sorted now. You can try again.
     
    J-F Chardon, May 27, 2021
    #4
  5. Barry McGrath

    Barry McGrath New Member

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    Thanks. I'm in now.
     
    Barry McGrath, May 27, 2021
    #5
  6. maxxous

    maxxous New Member

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    Hi i have the same problem unfortunately... :(
     
    maxxous, Jul 1, 2021
    #6