Known Issue Corrupted User Account After Changing Email

Discussion in 'Community Support' started by Bananimal, Jun 13, 2022.

  1. Bananimal

    Bananimal New Member

    Joined:
    Apr 17, 2020
    Ratings:
    +0 / 0 / -0
    Needing a bit of help as I see nowhere to contact support directly for account related issues. I needed to change my email address and was able to do so, but now my account profile has a bunch of ???? instead of images of my addons. Looks like my account got corrupted when I changed my email address to my new email address. Please advise on how/who I should contact to get resolution on this. i have a ton of money in the sim and hope not to lose it all.
     
  2. Vale

    Vale Well-Known Member

    Joined:
    Jul 4, 2019
    Ratings:
    +202 / 0 / -0
    The portal has been messed up for everyone for months and no solution appears to be coming soon. If you can access all your cars and tracks in single player mode then you are ok. If not, go on Discord official server as there will be more people on there who can help.