Bug Dedicated Server Still Losing All Config

Discussion in 'Community Support' started by RWB Rodders, Jan 28, 2020.

  1. RWB Rodders

    RWB Rodders Member

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    Hi - in a previous patch it was reported that the bug that would wipe a dedicated servers config when the computer running it loses internet connection was fixed.

    Unfortunately it's not. My internet went down for the 1st time since that patch and all config gone, again.

    Is there any chance, short of a permanent fix, a dev could explain how to recover the config at least and save having to manually set it back up along with all previous race logs back where they should be (used for ballast calculations).
     
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    Last edited: Jan 28, 2020
  2. OldFart

    OldFart Active Member

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    I have had this many times since the patch and have posted on here, had it again today, had to reload everything again, banned list was still there though; same the last time;
     
  3. RWB Rodders

    RWB Rodders Member

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    Yeah our banned users come back too but that's all.
     
  4. maulbongo

    maulbongo New Member

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  5. maulbongo

    maulbongo New Member

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    And this one is still not fixed :mad:
     
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  6. OldFart

    OldFart Active Member

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    Agree; I had to recreate all my servers yesterday after the update, kept my banned list as before
     
  7. RWB Rodders

    RWB Rodders Member

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    I stopped all my servers the night before and was OK. This really needs fixed though. It's been an issue for years and is becoming extremely tiresome.

    So much great improvement in the dedi capability guys and your netcode is excellent but spending an hr or 2 recreating all the server config 5-10 times a year isn't funny anymore.
     
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  8. RWB Rodders

    RWB Rodders Member

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    Could we please get an official line on when this is going to be fixed. Power outage there and all config is gone again. One stop from just giving up on running Raceroom servers tbh. Sick of this. Twice now been told it's fixed and if anything it is worse.
     
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  9. RWB Rodders

    RWB Rodders Member

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    After setting all the config up again, no change in my IP address since doing it and all config is gone again this morning in the API.

    The actual servers are still running and available in the Raceroom MP lobby and can be joined.

    Is it possible to get them back without manual config again? Do I have any chance of getting a response?
     
  10. Zeraxx

    Zeraxx Active Member

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    Agreed this should get fixed ASAP as it can be very frustrating, really creates a hassle for those of us trying to support the sim with leagues races etc.
     
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  11. RWB Helmit

    RWB Helmit New Member

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    Agree, very frustrating for the community
     
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  12. (RWB) Madbeater

    (RWB) Madbeater New Member

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    Come on sector3 this needs sorting.
    As mentioned above raceroom is a fantastic sim and delivers in so many areas, its proved to be a great platform for our league racing, but I fear if this problem isn't addressed soon that we will inevitably take our league racing elsewhere
     
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  13. RWB Cos

    RWB Cos New Member

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    At least an acknowledgment of the post would be a start. What's the story lads?
     
  14. J-F Chardon

    J-F Chardon Sector3 Producer Developer

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    Hello all!

    We will provide a way to save and load your settings in an update soon.

    The system, as it is, was made so that your preferences are saved into the cloud, but the identifier is the IP address of the host machine. This is not convenient when the host isn't on a static IP.

    We recently tried to use the mac address of the host, but that had to be reverted as fetching it proved to be failing for several types of systems, so we're now back on the IP identifier for the time being.

    Bear with us until we ship a save/load on the dedi UI. Shouldn't take long, hopefully.
     
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  15. RWB Rodders

    RWB Rodders Member

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    Many thanks J-F. Very much appreciated.
     
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  16. (RWB) Madbeater

    (RWB) Madbeater New Member

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  17. RWB Cos

    RWB Cos New Member

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  18. maulbongo

    maulbongo New Member

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    Thanks for information.