Question Did not receive the award, Porsche Community Legends R1 Hockenheim

I participated in Porsche Community Legends R1 Hockenheim, and I was among the 500, in the leaderboard.
But I have not received the porsche gt3r 911 (2019) in my library, it comes out to be able to buy it. This is normal?

 

I see you ended up at 496 place, that should grant you a car and liveries, i received mine almost instantly. Contact support

 

What is the contact? thks

 

https://support.raceroomracingexperience.com/ you may also try discord for more direct contact i guess

 

ok,I sent them a message

 

I wrote to support, also in the discord, and nothing, they still have not answered me, I want my porsche gt3r 2019 that I won being among the top 500. What else do I have to do to get the car. It makes me angry because I tried hard to get to be among the 500

 

Still not fixed? I thought the team had a look on it over at Discord? Now I'm worried about the 964 Cup never arriving at my garage...
Maybe give a quick reminder over at Discord that your problem still occured! In this case, you seem to be one of just a few or the only one, while we other wait on the car from the week after.
Greetings

 

I have the same problem but with the second round, silverstone. I still do not have the car.

 

Antonio check if you have now the car, because my reward have already been added!