Problem Error 13

Discussion in 'Community Support' started by Phil Au, Dec 30, 2020.

  1. Phil Au

    Phil Au New Member

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    I am getting an error 13 whenever I try to load Race room on my PC.

    I have raised it with sector 3 twice but there was no response from sector 3.

    I read somewhere that if you have 2 steam accounts you have to deactivate one of them. How would you go about doing this?
     
  2. Peter Koch

    Peter Koch Well-Known Member Beta tester

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    As for the Steam account, you need to log in with the one linked to raceroom.
    I often switch between 2 different acounts. You only have to log out and in to the other acount and start raceroom.
    The one that launches is the correct one.

    Error 13 is a system related error

    // Memory allocation failed. NET_ERROR(OUT_OF_MEMORY, -13)

    Don't know your hardware, but it's a good start if you delete this folder first

    Documenten\My Games\SimBin
     
  3. Phil Au

    Phil Au New Member

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    Thanks for the tip. Removing the folder from My Documents worked.

    I have 8gb of ram. How can I prevent this error from happening again?
     
  4. Peter Koch

    Peter Koch Well-Known Member Beta tester

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    Don't think you can