Problem Game crash

Discussion in 'Community Support' started by Xus, Oct 9, 2017.

  1. Xus

    Xus New Member

    Joined:
    Oct 9, 2017
    Ratings:
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    Hi!

    Since I installed W10 on the PC I am having problems with the game.

    When I start I jump this error
    error_R3_E.png


    Cancel the error and the game goes without problem.

    Now, when I try to enter a server or to play on a single player, I skip this error
    R3_E_CRASH.png

    I attached the .dump file

    A gretting.
     

    Attached Files:

    Xus, Oct 9, 2017
    #1
  2. Kitsune Magyar

    Kitsune Magyar Professional Betatester Developer

    Joined:
    Dec 12, 2016
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    I'd suggest starting by verifying all the files:

    · Go to the Steam Library

    · Right-click RaceRoom Racing Experience in the game list.

    · In the drop-down menu that appears, click "Properties"

    · In the window that appears, go to the "Local Files" tab.

    · On this page there is a button called "Verify integrity of game cache", click it.

    Also reinstall DirectX for good measure. You'll find an installer where the game is installed via Steam, specifically in: Game\REDIST\directx_Jun2010_redist.exe
     
    Kitsune Magyar, Oct 10, 2017
    #2
  3. Xus

    Xus New Member

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    Oct 9, 2017
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    He tried what he indicated and he keeps giving the same mistakes
     
    Xus, Oct 10, 2017
    #3