Problem I cant start the game at all

Dieses Thema im Forum "Community Support" wurde erstellt von jparr90, 27. März 2016.

  1. jparr90

    jparr90 New Member

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    can anybody please help? when i start this game in steam i get a pop up that says File: 'C:\Users\Jerry\Documents\My Games\SimBin\RaceRoom Racing Experience\UserData\Log\Game_2016_03_05_23_15_56_141.log':A. Do you want to continue? and whether i say yes or no it just stops. I am running windows 10 pro. Any ideas?
     
  2. Mike Davies

    Mike Davies Well-Known Member

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    Im sorry i don't have a solution but I have a similar problem with win8 where the game is crashing my comp when I open it.

    Hopefully there's a solution
     
  3. m.bohlken

    m.bohlken Well-Known Member

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    Maybe try to start the Game in Admin-Mode...
     
  4. jparr90

    jparr90 New Member

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    Nothing. Same problem
     
  5. m.bohlken

    m.bohlken Well-Known Member

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    hm, next thing you can try - delete that File mentioned in the Message.
     
  6. jparr90

    jparr90 New Member

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    thats the stupid part is that file doesnt exist
     
  7. m.bohlken

    m.bohlken Well-Known Member

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    hm, yeah - thats really strange...

    Do you have made alot of settings in RaceRoom? If not, you can try to delete the whole "MyGames\SimBin\RaceRoom Racing Experience\"-Folder. Maybe the game has cached something that doesn't exists anymore.
    But after deleting, all your settings (Controler, Car-Setups, etc.) are deleted as well and have to be redone...
     
  8. jparr90

    jparr90 New Member

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    i havent even made it that far. i click on it the little image pops up that says preparing to start raceroom and then the little dialogue i mentioned pops up
     
  9. m.bohlken

    m.bohlken Well-Known Member

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    So the mygames\simbin\raceroom...-folder doesn't exist under your documents-folder?
    In that case it seems that raceroom has not the permission to create files in that folder.
    Have you tried starting steam in admin-mode, too?
     
  10. c3lix

    c3lix Active Member

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    First thing you should always try is to verify the steam files if you have installed it via steam.
    https://support.steampowered.com/kb_article.php?ref=2037-QEUH-3335

    Maybe some files are damaged. Steam will redownload the files for you then.

    If the folder mygames\simbin exists, delete it and let the game create a new one.

    I am also on Windows 10 Pro, I even have my documents folder moved to another drive. No problems here. Maybe you also want to try to disabe your Anti-Virus software.
     
  11. jparr90

    jparr90 New Member

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    mygames/simbin doesnt exist. already tried verifying. running steam in admin mode. not sur ehow to give raceroom permission to write files. and antivirus is disabled
     
  12. Cosmic

    Cosmic Well-Known Member

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    It's this folder specifically;
    C:\Users\Jerry\Documents\My Games\SimBin\
     
  13. .OG Isaac

    .OG Isaac Well-Known Member Beta tester

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    Right now you won't be able to play anyway because there's planned maintenance. Perhaps after the patch it'll work again!
     
  14. jparr90

    jparr90 New Member

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    just completely wiped everything and started over. same thing. i have no idea