Impossible to play ranked

Discussion in 'General Discussion' started by ramu, Dec 12, 2020.

  1. ramu

    ramu New Member

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    Hi everyone, I'm Ramu, I bought the full game on Black Friday and I'm very satisfied with it, the problem is that when I play ranked games, it disconnects me in the race many times and I also lose rating points. I tried forward ports of my router, I tried without a firewall and played without Creew Chief and I cannot play the ranked games 50% of times, my internet connection is 600Mb fiber optic and it works correctly. Any advice to get to play online?
    Thanks to everyone
     
  2. Hervé45

    Hervé45 Well-Known Member Beta tester

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    what is the ping on the servers you connect ?
    avoid servers> 100ms
     
  3. ramu

    ramu New Member

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    i play in EU servers with 50 ms
     
  4. Lixma

    Lixma Honorary QA

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    If it's only happening in ranked servers is it possible you're breaking the incident limit and getting disqualified?
     
    • Like Like x 1
  5. FeltHλt

    FeltHλt Moderator Beta tester

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    pls share your raceroom profile here @ramu
     
  6. Turtle Power

    Turtle Power Well-Known Member

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    I get that issue a lot. Very annoying. It doesnt happen in iRacing as much, or not at all.
     
  7. ramu

    ramu New Member

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    Thanks for the help.
    Raceroom profile is a game file?
    Something that I forgot to comment is that in the game below the names of the other drivers the system indicates a ping 1 before disconnecting and other times when trying to enter the race lobby it returns the message that there is no response from the server.
     
  8. S. FREDRIKSSON

    S. FREDRIKSSON Active Member

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    Im pretty sure he means a link to your online game profile. Like http://game.raceroom.com/users/YourProfileName
     
  9. ramu

    ramu New Member

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  10. MakeMeLaugh

    MakeMeLaugh Member

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    I have friends that also keep getting disconnected for no reason, only from ranked servers. Regular servers there's absolutely no problems.
    I'm surprised it's taking this long to be solved(that is, if they are looking into it).
     
  11. CaptainCoffee

    CaptainCoffee Esports Manager Beta tester

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    Can confirm they're looking into it, but it's not as easy as it sounds. Logs only showed that the connection was instable on the client side (for a really small group) which can be caused by multiple things..
     
  12. marciovs28

    marciovs28 Well-Known Member

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    I also have this kind of problem. I have already reported both here on the forum and on Discord, and absolutely no developer has spoken out at least to say that they are checking.
    Raceroom is and will always be a timeless beta full of patches
     
    • Disagree Disagree x 2
  13. ramu

    ramu New Member

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    They should remove the loss of reputation penalty in cases of disconnection, it is being impossible for me to reach 75+ reputation because every time it disconnect me I lose 6 points
     
    • Disagree Disagree x 3
  14. Lixma

    Lixma Honorary QA

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    It will be abused.

    I qualified on pole and was leading the race but made a silly mistake. Now, I'm going to finish last and my reputation rating will take a big hit.

    However, if I just pull this cable.....
     
    • Agree Agree x 4
  15. MakeMeLaugh

    MakeMeLaugh Member

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    Well right now, the game is barely holding some players. Not fixing the current problems for those affected is worse than that "abuse".
     
    • Disagree Disagree x 2
    • Agree Agree x 1
  16. S. FREDRIKSSON

    S. FREDRIKSSON Active Member

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    No it is not.
     
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    • Agree Agree x 1
  17. MakeMeLaugh

    MakeMeLaugh Member

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    Yep, it is.
     
    • Disagree Disagree x 1
  18. CaptainCoffee

    CaptainCoffee Esports Manager Beta tester

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    Complaining without adding a logfile or info about the ISP you have isn't going to help in finding out what causes this issue (especially since it is for a really small percentage of the users).
     
    • Agree Agree x 1
  19. sherpa25

    sherpa25 Member

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    I've got disconnected too, but unfortunately for me, I guess it's my 'Ping' (based on my location) that's caused it, as the server tells me it's over their limit. Is this set in the server? OTOH, I've had higher pings with other servers where I've successfully been able to join/finish a race. Never had similar issues though in all 3 other sims.

    While at it, lately I've also been experiencing lags entering Car Setup, even in servers where I can successfully join/race. Not sure if it's related.
     
  20. geoffers

    geoffers Well-Known Member

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    Similarly:
    I have just successfully wrecked 3 people's race, I can pull the plug & come back & do it again without any penalty! LOL
     
    • Creative Creative x 1