Problem 'Input not Supported"

Discussion in 'Community Support' started by viktorb85, Aug 22, 2017.

  1. viktorb85

    viktorb85 New Member

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    Good Afternoon.

    I've been playing with Race Room Racing Experiencefor over half a year.
    There was no problem.
    A week before I reinstalled Windows 10.
    Since then, when the game is started it will appear on the screen.: "INPUT NOT SUPPORTED".
    When the game starts, i hear the menu music, but i dont see anything, just the "input not supported" text.
    I've Geforce GTX 960.

    The game worked flawlessly before reinstallation. The type of my video card missed from the "Graphics_device_list.xml folder.

    I've been downloaded the game since STEAM twice but not working.
    I bought things inside the game,so i like to use it.
    Thanks for the help
    (Another games are running)
     
  2. Tarik Userli

    Tarik Userli Well-Known Member

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    Did you reinstalled the G-card drivers after the Win-install?
     
    Last edited: Aug 22, 2017
  3. viktorb85

    viktorb85 New Member

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    Yes of course. Another games are running. But this Game is my favorite.
     
  4. Tarik Userli

    Tarik Userli Well-Known Member

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  5. TheReaper GT

    TheReaper GT Well-Known Member

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    The game graphics must have been set to an unsupported resolution or refresh rate. Reinstall would not solve since steam will download a settings backup. I'll check what files you should remove to run it again.
     
  6. viktorb85

    viktorb85 New Member

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    Okay. I wait. Thank you everyone.
     
  7. majuh

    majuh Well-Known Member

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    Try renaming the folder %userprofile%\Documents\My Games\SimBin\RaceRoom Racing Experience\UserData, so the game creates a new UserData folder with default settings.
     
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  8. viktorb85

    viktorb85 New Member

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    Hello. I renamed the folder but it doesn't work. Where can i change the unsupported resolution.