Problem Knutstorp purchase error

Dieses Thema im Forum "Community Support" wurde erstellt von Mike R, 29. Juni 2017.

  1. Mike R

    Mike R Active Member

    Registriert seit:
    27. April 2017
    Ratings:
    +33 / 0 / -0
    Hello, I have a problem with the purchase of this circuit. The case is that I bought it using vrp and have been deducted from my account but the circuit has not been unlocked.

    I have seen in the forum that for problems with purchases you have to use HelpDesk, but I have been trying to talk to someone over the chat for more than three hours and there is never anyone to help me.

    What I can do?

    Sorry for my english translated with google
    Thank you
     

    Anhänge:

  2. Christian G

    Christian G Topological Agitator Beta tester

    Registriert seit:
    8. April 2015
    Ratings:
    +2.411 / 0 / -0
    Sorry to hear the purchase has still not gone through.
    The best way to contact the helpdesk guy(s) is by creating a ticket.
    So just click the "contact us" button on the main page of the helpdesk site and fill in the form that opens.
    Make sure you give your e-mail address, Steam name and RR name and describe what went wrong. They can unlock it for you and in any case will get back to you.
     
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    Zuletzt bearbeitet: 29. Juni 2017