Problem Login Issues

Discussion in 'Community Support' started by lslarko, Feb 14, 2017.

  1. lslarko

    lslarko New Member

    Joined:
    Mar 29, 2015
    Ratings:
    +3 / 0 / -0
    Hi hopefully somebody can help resolve my issues, when ever I boot the game (completely fresh install) I seem to get stuck on a black screen for a large amount of time that eventually goes to a login screen however just seem to be on a 503 error hit try again and same again, I've ensured windows firewall isn't blocking the application, cant seem to find any information on what ports may need forwarding on my router either.

    Many thanks in advance
    Liam

    *Edit

    Just incase
    Running an i7 4770 r9 2870x on windows 10
     
  2. Kitsune Magyar

    Kitsune Magyar Professional Betatester Developer

    Joined:
    Dec 12, 2016
    Ratings:
    +9,236 / 0 / -0
  3. lslarko

    lslarko New Member

    Joined:
    Mar 29, 2015
    Ratings:
    +3 / 0 / -0
    Hi Kitsune yeah had no problems logging in via the website yesterday, just seemed to be an issue whilst connecting via the game :/
     
  4. Kitsune Magyar

    Kitsune Magyar Professional Betatester Developer

    Joined:
    Dec 12, 2016
    Ratings:
    +9,236 / 0 / -0
    Hm. You can try running Steam and game as admin.
     
  5. Not Lifting Off

    Not Lifting Off Well-Known Member

    Joined:
    Dec 5, 2015
    Ratings:
    +368 / 0 / -0
    First thought would be firewall or router blocking connection especially as you can log in through the browser, maybe even AV.
    Try disabling your firewall and AV as a start, see if you can connect then.