So, this morning I purchased the new Porsche GT-3 as well as the BMW GT4 cars. I see the money was deducted from my account but the cars are still unavailable for me to drive. Any help would be appreciated. This is the first issue I've had purchasing content.
The items are still in the cart on the store page. It's very confusing. These are the only 2 R3E items I don't own. I've made MANY purchases and never had an issue until this one for some reason.
How many vRP do you have right now? It seems like you successfully bought vRP with your Steam Wallet, but the purchase of the cars with these vRP wasn't completed.
@Tim Higgs-Boson Driscoll - Can you please provide the link to your game.raceroom.com profile? example, mine is http://game.raceroom.com/users/jfchardon/
I believe I found your account from your forum profile. If this is indeed you: http://game.raceroom.com/users/HiggsBoson97/ Then the last known transaction was content purchased on 30th October 2019. We have no trace of purchases since that time. EDIT: we found some logs of an aborted transaction and we will try to solve it on our side so the “pending” status is solved. /end of edit
Ok, so I just bought everything again. My account still shows the earlier purchase as well as the new one. If by some chance there is a way to cancel the original that would be cool. I'm not that worried about it honestly.