Problem Problem with start game "black screen"

Discussion in 'Community Support' started by Miguel Pinto, Jul 26, 2017.

  1. Miguel Pinto

    Miguel Pinto New Member

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    Hi,

    yesterday, instaled the game three times, and when i open the game have a problem because open one black windows and show the setting with steam and nvidia but the game dont openned. If i try go to directory and open file RRRE wiht adminitrator computer, the game openned and show menu, and tracks , but if i try make a single player or multiplayer or go to settings, the game block and i cant selected anything.

    I tryed Verify integrity of Game Cache on game steam, but have a message and tell is "valid cache, and no have a problem with files".

    Please help me because i have a competitions on Raceroom but i cant make a present because i have this error.

    Best regards


    Miguel Pinto
     

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  2. Christian G

    Christian G Topological Agitator Beta tester

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    I've informed a developer and he will take a look at the crash dump file.

    Could you provide information regarding your PC please? Like which hardware components there are, which OS you're using etc.?
     
  3. Miguel Pinto

    Miguel Pinto New Member

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    Y using Windows 7 (x64bits)
    Graphics : GeForce GTX 1060 6BG
    Proc: Intel Core i5-6400 CPU 2.70Ghz
    8GB Ram
     
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  4. fl0wf1r3

    fl0wf1r3 Well-Known Member

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    it happens on my computer as well from time to time. sometimes it starts fast sometimes not, black window. If I dont the raceroom I minimize it to the taskbar and maximize it again. works
     
    Last edited: Jul 26, 2017
  5. AriBo

    AriBo Member

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    Otherwise, try this :
    launch steam as an admin
    Create a shortcut of rrre.exe and click right on it to lauch as an admin
     
  6. Miguel Pinto

    Miguel Pinto New Member

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    iif y tryed lunch the game with admin, the game role but when go to track block image. Have file print to comprove this, the image to cars openned , but when put the image to car setup or drive or anything nor the mouse move.
     

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  7. AriBo

    AriBo Member

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    ahh ok ... never had this, so i can't help
    hopping S3 can solve this
     
  8. Miguel Pinto

    Miguel Pinto New Member

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    [QUOTE = "AriBo, post: 124537, membro: 4902"] ahh ok ... nunca tive isso, então não posso ajudar
    S3 pode resolver este [/ QUOTE]
    Thanks for try help
     
  9. Miguel Pinto

    Miguel Pinto New Member

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    I have information for my about my problem ??
     
  10. Christian G

    Christian G Topological Agitator Beta tester

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    All we found is that nvd3dum.dll (nvidia library file) is causing the crash. So it seems like your problem was/is driver related.
    If it still happens try a clean driver install.
     
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