Resolved Purchase transaction error

Discussion in 'Community Support' started by marciovs28, Dec 23, 2020.

  1. marciovs28

    marciovs28 Well-Known Member

    Joined:
    Nov 28, 2015
    Ratings:
    +75 / 0 / -0
    Purchase transaction error

    Good afternoon
    Today I joined the GT4 car group session and decided to take advantage of the discount and make the purchase.
    To my surprise the value was discounted from my steam but in the game everything remained as it was, as if I hadn't bought anything.

    Attached prints of the transaction

    I was wondering how to proceed or to receive the item I bought or the return of the transaction amount

    Thanks RR.jpg RR2.jpg RR2.jpg
     

    Attached Files:

    • RR3.jpg
      RR3.jpg
      File size:
      36.9 KB
      Views:
      8
    • RR3.jpg
      RR3.jpg
      File size:
      36.9 KB
      Views:
      8
    • RR.jpg
      RR.jpg
      File size:
      229.2 KB
      Views:
      8
    • RR3.jpg
      RR3.jpg
      File size:
      36.9 KB
      Views:
      8
    • RR.jpg
      RR.jpg
      File size:
      229.2 KB
      Views:
      8
    • RR2.jpg
      RR2.jpg
      File size:
      59.2 KB
      Views:
      8
  2. majuh

    majuh Well-Known Member

    Joined:
    May 1, 2015
    Ratings:
    +257 / 0 / -0
    How many vRP do you have right now in the ingame store? You can see it in the top right corner.