Problem R3E repeated crashes

Discussion in 'Community Support' started by Redglyph, Dec 23, 2015.

  1. Redglyph

    Redglyph Active Member

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    R3E is crashing every time I'm trying a single player practice session at Spa with RF2. Here are the dump files.

    exception code 0xC0000017

    Yesterday I made several sessions, and a race session, without any problem at all. Today I've also made some challenge sessions without any problem (Winter DTM). Except the bad lap times of course ;)

    It has crashed one right after clicking on "Drive", before doing anything, twice right after starting to drive, in the very first seconds.

    Has something been updated since yesterday? I saw nothing from Steam.

    System specs: Windows 7 x64, i7 4770K, 16 GB RAM, GTX 980 Ti 6 GB, T500 RS, TrackIR 5

    EDIT: sorry, just saw there were other similar threads
     

    Attached Files:

    Last edited: Dec 23, 2015
  2. Redglyph

    Redglyph Active Member

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    Same with Audi TT, Brands Hatch.

    The first file dump: didn't crash but in the pit I realized R3E didn't register TrackIR, so I quit and then it crashed.
    2nd dump: crashed right on the pit exit line.

    Could it come from the server? Again?
     

    Attached Files:

  3. dreken

    dreken New Member

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    can you help I have never had any problems with R3E but since I installed FR2 I'm getting crash dumps and even using different cars .. can you help ? please
     

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  4. Benny7881

    Benny7881 Member

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    Hi there,

    also struggling when using GP2 cars even on a test ride.

    Have done following:
    Game start - Store - GP2 Testdrive

    Right after the first corner the game crashes (see attachments)
     

    Attached Files:

  5. Redglyph

    Redglyph Active Member

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    I suppose we have to submit a ticket?
    Still no feedback from the support on this problem, which seems to impact many people, has the cause been identified?
    It's stange that there was no problem before noon, and now it's impossible to do anything, without any change in the software in between.

    UPDATE: ticket submitted...
     
    Last edited: Dec 23, 2015
  6. Benny7881

    Benny7881 Member

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    It seems that these problem occur at each and every computer in an other type. I can play all other tracks and cars without having any problems only if i want to use the Formula cars the game crashes.
     
  7. Redglyph

    Redglyph Active Member

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    Sorry but I don't understand your first sentence. As for the car / track, I haven't tested them all, but it happens with other cars than RF2, and apparently people have crash in pretty much all modes (single / multiplayer, practice, race, watching a previous race...).

    I wished we had some feedback about it, and I hope it won't be down again for days.
     
  8. Mich Angel

    Mich Angel Well-Known Member

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    Verify the game files in steam that solved my problems similar to this , all good now ;)
     
  9. Redglyph

    Redglyph Active Member

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    I've done that, but all files are good. Since it was working one hour before the start of those crashes, I would have been surprised! Plus, it would have been for many people. But still the check had been done :)
    I'll try again tomorrow.
     
  10. Mich Angel

    Mich Angel Well-Known Member

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    Yea it was same for me, I been doing leaderboard chalange dit att least 7 online races then whent to do som single practice and from no where it just crashed big time and after that it was imposible to get the game to work more than about 3-5 minute untill it crashed again. So I did restart of steam and computer verified files updated graphich card drivers and restarted computer again after that it all worked just fine so far.. :D
     
  11. Benny7881

    Benny7881 Member

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    Hi Redglyph,

    what i meant is that everyone seems to have different problems when the game crashes. I can play without any problems all content of the game EXCEPT the GP2 cars. If i choose them for a testdrive from the store the game crashes as soon as the track is loaded. All other cars / tracks are working fine...
     
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  12. ozcanuck55

    ozcanuck55 Well-Known Member

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    I did verify as well, then all was good.
     
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  13. Mich Angel

    Mich Angel Well-Known Member

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    yea mine is still working just fine after verify.... ...
     
  14. Redglyph

    Redglyph Active Member

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    Today it seems more stable, I could do an entire lap of Spa without any crash, I lack the time to test it further right now. Maybe the servers have been fixed, in any case the file integrity was fine on my end so that's the only explanation I can come up with, hopefully we'll get some feedback as to what happened.
    I haven't been around long enough to tell whether that sort of things already happened.
     
  15. Redglyph

    Redglyph Active Member

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    @dreken @Benny7881 - is it working for you now? Or do you still have those crashes?
     
  16. Jerry090460

    Jerry090460 Member

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    Hi everyone, I have a problem I hope you can help me .From when I installed on my PC system Windows 10 Pro 64 -bit the game I do not work piu.Cosa should I do ? Hoping for your prompt help I thank you in advance !:(
     
  17. Redglyph

    Redglyph Active Member

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    Err, not sure I understand the problem, nor what it has to do in this thread. Please either create a thread with the details and log files, or create a ticket for the support, to avoid confusion :)
     
  18. Jerry090460

    Jerry090460 Member

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    sorry , thanks mate !
     
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  19. dreken

    dreken New Member

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    yes its working now .. I did try and write back that I found by starting R3E from steam rather than using my logitech wheel link .. it appeared to load a small update ..about flash player I think.. and it worked fine from then on .. I could run it again from wheel link