Problem R3E starting Problem

Hey folks!
I got a really annoying Problem when I start R3E.
In my startingscreen I cannot select anything. Just the blue links are shown. When I reinstall the game then the problem is gone. But after some starts the problem comes up again.
Any ideas how I can solve this Problem?
Thanks for your help

 

Screenshots would probably help people figure out what you mean.

 

Here is what it's look like when the Problem appears.

 

hm, that looks like a Problem with the internal Browser or with loading Content from the internet.
what kind of internet-connection do you have and is anything else using that internet-connection while you are playing Raceroom?

In addition you can try to deactivate any Firewall or Anti-Virus-Software on your PC while you are playing R3E.

 

I use a wifi-Router by kabeldeutschland.
No it is just my Smartphone which is conecteted to the Internet.
The strange thing is that the Problem is gone when I reinstall the game. But not for a long time

 

Raceroom is caching some files. I guess that the reinstall is working because the cache is deleted. hm, not sure if pressing the "F5"-Button in the menu would have the same effect as using a normal Internet-Browser (reload Page-Content). Maybe you can try that.

 

Make sure .NET plugins are up to date and that IE8 or higher is installed.
Which OS are you using? Does your PC connect via wifi or ethernet?

 

I'm using Windows 7 and the PC is connected via wifi.
Would it help when I delete the appcache folder?

 

You can try deleting the documents folder (or only the appcache folder). (And make sure to check for .NET/driver updates and IE8 or higher.)

Could you try connecting via ethernet or is that impossible?

 

IE11 is installed.
I tried to the delete the appcache folder but no succes.
Ethernet is impossible at the moment.
NET/driver updates what is this exactly?
Sorry I'm not an expert in this Cases

 

.NET is a framework that's included in Windows. It should be deployed with the regular windows updates, the latest version is 4.6.1. and it should be shown in windows' system configuration, programs and functions.
It was just a general hint to make sure that all drivers are up to date.

You don't happen to have access to a vpn connection?

 

Okay Windows updates are the lastest.
No i dont have Access to a VPN Connection.
Now I reinstalled the Game again.
And now it works fine again hopefully for a longer Time.
This Game drives me crazy-.-