RTX 3060 Ti can't start the game

Discussion in 'Hardware' started by Mue, Dec 12, 2020.

  1. Mue

    Mue Active Member

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    Good morning,
    installed a new rtx 3060 ti gpu. latest graphic driver.
    start steam.
    start game.
    5 seconds black screen.
    back at steam :-(
    no difference between 64-bit or 32-bit version.
    11 games installed at steam....10 start, except R3E, great.

    any ideas?

    thanks a lot
    christoph
     
  2. CaptainCoffee

    CaptainCoffee Esports Manager Beta tester

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    Could you check if there is a .log file?

    You can find them here:

    - Open your file explorer and browse to Documents\My Games\SimBin\RaceRoom Racing Experience\UserData\Log
    - You can sort this by last modified and find your latest game.log file that corresponds to your issue. Notice the timestamp that should help with the idenfication.
     
  3. Mue

    Mue Active Member

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    Hello Captain,

    i added the latest log file (i hope)

    christoph
     

    Attached Files:

  4. CaptainCoffee

    CaptainCoffee Esports Manager Beta tester

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    Thank you! It's the weekend so I'm not sure how fast they can check the log, but I've forwarded it to the devs.
     
  5. Mue

    Mue Active Member

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    Thank you very much for your efforts!
    For tonights RRVLN event i will go back to the gtx 980 :)
    But i think it is good for you to know about that, because i guess more and more people (maybe) will have rtx 30 series in the near future.
    Ok thank you, have a nice weekend!

    Christoph
     
  6. Mue

    Mue Active Member

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    p.s. with gtx 980 the game can't start too :-(
    then it should be a graphic driver problem
     
  7. CaptainCoffee

    CaptainCoffee Esports Manager Beta tester

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    The logs do help finding out the issue, so if you can, post that log as well and i'll forward it!
     
  8. Mue

    Mue Active Member

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    ok here we go
     

    Attached Files:

  9. Arthur Spooner

    Arthur Spooner Well-Known Member

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    Since it doesn't work with the old GPU anymore too, maybe it helps to totally remove the driver using DDU and re-install it from scratch. Long shot, but maybe worth a try. Might even work out for the new 3060.
     
  10. Mue

    Mue Active Member

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    :-(

    DDU installed
    clean-up display drivers started and finished
    reboot windows
    try R3E start...no...the same problem
    install nvidia drivers
    try R3E start...no...the same problem

    thats crazy

    but thanks a alot for the advice
     
  11. Hervé45

    Hervé45 Well-Known Member Beta tester

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    1) Delete gaphics_options.xml ?
    If r3e always KO

    2) Delete Documents\My Games\SimBin\RaceRoom Racing Experience
     
  12. Mue

    Mue Active Member

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    ok guys, it seems that it works
    i lowered the Hz from 144 to 60 in windows 10
    then the game starts o_O
    then set the game on 144 Hz (dont know why, because it was 144, something lowered it to 60, wtf)
    back to windows 10 set up 144 Hz
    now it works
    puh
    looks like these drivers are confusing

    they changed yesterday audio output of the soundcard to monitor screen output...öhm..yes i have no idea WHY
     
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  13. Turtle Power

    Turtle Power Well-Known Member

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    I can't get Raceroom to work on my Commodore 64 computer? Any ideas?
     
  14. CaptainCoffee

    CaptainCoffee Esports Manager Beta tester

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    Good to hear it's working again @Mue! Good luck in the race tonight ;)