Resolved Shadowplay won´t record ingame sound

Discussion in 'Community Support' started by M41k_R, Jul 1, 2017.

  1. M41k_R

    M41k_R Member

    Joined:
    Jul 1, 2017
    Ratings:
    +19 / 0 / -0
    Hey guys!

    i´m glad that i (finally) found my way into this SIM and i really enjoyed the last couple of days with the game :)
    I really wanted to share some of my laps but while editing the vids i discovered that the captured files doesn´t have any sounds which is a shame.
    I record all my vids with shadowplay (or as it is called now Geforce Experience) and i doesn´t have any problems at all in other games.
    rF2 works, AC works, DiRT Rally works even with F1 2016 i have no problem but only capturing R3E doesn´t work like it should do.
    it captured the gameplay yes but only the sound is missing and i really don´t know why.
    i downgraded Geforce Experience, i downgraded the geforce driver, i updated the soundcard driver but nothing helped.
    to make the whole situation even stranger, it records the sounds from crewchief but not the ingame sound?!

    Why?

    my Specs are
    i5 4670K @4,2GHz
    8GB RAM
    GTX 970
    ASUS Xonar DGX soundcard

    thanks in advance guys

    Regards from Germany and Keep racing!
     
  2. Christian G

    Christian G Topological Agitator Beta tester

    Joined:
    Apr 8, 2015
    Ratings:
    +2,411 / 0 / -0
    Hi and welcome,

    have you tried capturing a video without CrewChief running? Maybe for some reason it only picks up the sound from CC as long as that's active.
     
  3. M41k_R

    M41k_R Member

    Joined:
    Jul 1, 2017
    Ratings:
    +19 / 0 / -0
    yes ofcourse i did that aleady but it doesn´t help either

    sorry i forgot to wrote that above ;)
     
    • Informative Informative x 1
  4. Case

    Case Well-Known Member

    Joined:
    Apr 7, 2017
    Ratings:
    +104 / 0 / -0
    I don't remember any issues with Shadowplay, but I do have issues with Xonar DX (pretty much an older version of DGX) and R3E since I've installed the Creators update for Win 10 - the in-game sound is much louder than the main menu (I have to set the master volume in game to like 20 % to get to more or less normal volume levels, but then of course the menu is quiet). I've mentioned it here before but got no response from anyone.

    I will try Shadowplay to see how it does.
     
    • Like Like x 1
  5. M41k_R

    M41k_R Member

    Joined:
    Jul 1, 2017
    Ratings:
    +19 / 0 / -0
    Oh wow. If this is a soundcard related issue this really needs a fix from the devs!
    But i hope that this is not the case. I'll wait for your feedback @Case ;)
     
  6. Case

    Case Well-Known Member

    Joined:
    Apr 7, 2017
    Ratings:
    +104 / 0 / -0
    I'm sorry, I completely forgot about this :(

    Anyway I've tried now and while my volume problem is obviously still there, the Shadowplay video was saved with proper audio.
     
    • Informative Informative x 1
  7. M41k_R

    M41k_R Member

    Joined:
    Jul 1, 2017
    Ratings:
    +19 / 0 / -0
    Okay thanks for your Feedback.
    I'll test my onboard sound today and maybe this will help.
    I really don't know what is wrong.
     
  8. Christian G

    Christian G Topological Agitator Beta tester

    Joined:
    Apr 8, 2015
    Ratings:
    +2,411 / 0 / -0
    Have you tried disabling GX mode in Xonar Audio Centre?
     
    • Winner Winner x 2
  9. M41k_R

    M41k_R Member

    Joined:
    Jul 1, 2017
    Ratings:
    +19 / 0 / -0
    Wow!!
    So easy and i couldn't solve it!!

    Thank you very much @Christian Göpfert
    Now it works like a charm!

    Thanks again
     
    • Like Like x 1
  10. Christian G

    Christian G Topological Agitator Beta tester

    Joined:
    Apr 8, 2015
    Ratings:
    +2,411 / 0 / -0
    Glad it helped.
    Have fun.
     
  11. Kitsune Magyar

    Kitsune Magyar Professional Betatester Developer

    Joined:
    Dec 12, 2016
    Ratings:
    +9,236 / 0 / -0
    Man if I had known there'd be a winner tag I wouldn't have let Christian steal the credit!
    [​IMG]
     
    • Funny Funny x 3
    • Dislike Dislike x 1
    • Winner Winner x 1
  12. M41k_R

    M41k_R Member

    Joined:
    Jul 1, 2017
    Ratings:
    +19 / 0 / -0
    So now you got a winner Tag as well ;)

    And to be fair i googled way more than one minute and couldn't find anything about that:confused:
     
  13. Christian G

    Christian G Topological Agitator Beta tester

    Joined:
    Apr 8, 2015
    Ratings:
    +2,411 / 0 / -0
    What surprises me most is that Kitsune actually remembered this conversation we had more than 8 hours ago. :p
     
    • Funny Funny x 2
  14. Kitsune Magyar

    Kitsune Magyar Professional Betatester Developer

    Joined:
    Dec 12, 2016
    Ratings:
    +9,236 / 0 / -0
    My friend gave me some home made cider, it's not as potent as the usual stuff I drink. That's why I can remember! :cool:
     
    • Funny Funny x 2