Resolved Share screenshots does not work

Discussion in 'Community Support' started by Don Rudi, Apr 27, 2016.

  1. Don Rudi

    Don Rudi Well-Known Member

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    Since yesterdays update it is not possible to share screenshots into my Raceroom profile. I've tried several times without success. The evening before the update the function worked fine.
     
  2. Sonat Ozturk

    Sonat Ozturk Well-Known Member

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    Hi Carsten

    It works here, though I noticed it took a bit time for it to show.

    Are you certain the screenshot is not appearing now?
     
  3. Don Rudi

    Don Rudi Well-Known Member

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    Hi Sonat,

    no, nothing. I tried it with a couple new screenshots this afternoon, but none appear on my profile page. Is there a limit of maximum screenshots maybe?
     
  4. Don Rudi

    Don Rudi Well-Known Member

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    I deleted several screenshots, now it works. What is the maximum number of screenshots on the profile page?
     
  5. Sonat Ozturk

    Sonat Ozturk Well-Known Member

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    The limit is 200. But if you hit the limit you would (should) get an error about exceeding the limit.
    Did you have more than 200?
     
  6. Don Rudi

    Don Rudi Well-Known Member

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    I had about 150. I deleted lots of them so I only had 94 left and then it worked. With 125 left, it did not work.
     
  7. testdriver69

    testdriver69 Member

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    Oct 22, 2015
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    dumb question, on my profile it says i have no screenshots to share.
    if i press F12 during game i can take screenshots but i don't have any to sahre opn my RR Portal :( .
    What am i doing wrong ?##
     

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  8. digitizer

    digitizer Well-Known Member

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    Maybe F12 is used for Steam screenshots ?
     
  9. Sonat Ozturk

    Sonat Ozturk Well-Known Member

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    Hi,
    The screenshots you take end up on the Media Hub. From there you can select and upload a screenshot to the portal.
     
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  10. testdriver69

    testdriver69 Member

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    thank you sonat ! i feel kind of an idiot now for not finding the media hub.:eek:
    if you have no idea too you have to click here :

    btw what is the icon in the middle ? has no function for me ?
     

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