Problem store can not purchase anything

Discussion in 'Community Support' started by badd17, Apr 12, 2017.

  1. badd17

    badd17 New Member

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    been trying to purchase the new Mantorp park and Volvo for the past week or so and i click to pay and confirm it and then i get An unexpected error has occurred, please try again or contact support. i have contacted support and sent a ticket but no response, anybody know a work around, this is the first time this has ever happened
     
  2. rad

    rad Well-Known Member

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    If you're trying to buy something in game, you have to have Steam Overlay enabled.
     
  3. badd17

    badd17 New Member

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    no on the website store, in game doesn't do anything, i click confirm and it doesn't do anything and my steam overlay is on
     
  4. Onaflyer

    Onaflyer Well-Known Member

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    badd17 are you using VR? I ask because that is what happens to me when I try to purchase through VR. When I go to just a single screen the purchase works fine.
     
    • Agree Agree x 1
  5. badd17

    badd17 New Member

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    no, no vr
     
  6. Kitsune Magyar

    Kitsune Magyar Professional Betatester Developer

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    Have you tried to purchase via the in game store?
     
  7. badd17

    badd17 New Member

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    in game doesn't do anything either, i have never had any problems with raceroom and buying content, nothing has changed here, my Internets the same and my rig is all the same but the sit or where ever i try to get the content from don't work
     
  8. Jean

    Jean New Member

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    hello, so i see the prenium pack are back, so i try to buy the prenium because they are new car and track on it but i can't because i already own it..... is that a bug or what ? already own on a car or track i unterstand, a prenium pack not really.
    thanks ;)
     
  9. Paul Darke

    Paul Darke Moderator Beta tester

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    Unfortunately you can only buy the Premium Pack once.
     
    • Informative Informative x 1
  10. Jean

    Jean New Member

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    thanks for that info
    "i found that kind of lame from sector 3 to do that for some obvious reason"
     
  11. Paul Darke

    Paul Darke Moderator Beta tester

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    Nothing to do with sector3. Came from higher up.
     
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  12. kL1ck

    kL1ck Member

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    i have the same problem right now , want to buy something , but it doesnt go trough the payment , ingame or on the website an error is coming up :( , i want to buy with steam and never had problems before

    edit: ok it should be on steams side , i cant buy csgo key ingame :p
     
    Last edited: Jul 12, 2017