Problem The game does not start

Discussion in 'Community Support' started by miganmarra, Feb 17, 2021.

  1. miganmarra

    miganmarra New Member

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    Is anyone having trouble starting the Raceroom this afternoon? The game freezes on the first loading screen. Yesterday it worked perfectly.
     
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  2. miganmarra

    miganmarra New Member

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    This is the message error (Content Server Connection Error 11001 )
     
  3. Andi Goodwin

    Andi Goodwin Moderator Beta tester

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    [ The game freezes on the first loading screen. Yesterday it worked perfectly.]

    Andi
     
  4. miganmarra

    miganmarra New Member

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    It has always been updated automatically, in fact this afternoon it started normally, I went into single player / championship mode, and it stayed there, trying to load the championship. I closed the game and couldn't start it again.
     
  5. Andi Goodwin

    Andi Goodwin Moderator Beta tester

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    Have you tried verifying the files in steam ?

    Andi
     
  6. miganmarra

    miganmarra New Member

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    Yes, many times. What I have not tried is uninstall and reinstall.
     
  7. Andi Goodwin

    Andi Goodwin Moderator Beta tester

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    Have a hunt in documents/my games/ simbin / raceroom , find the cache file and delete it

    Andi
     
  8. miganmarra

    miganmarra New Member

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    Tried, but still the same.
     
  9. Doug Spinster

    Doug Spinster Member

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    I had removed my reply after realizing he was running the game yesterday. It was up like 30 seconds lol
     
  10. miganmarra

    miganmarra New Member

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    Thanks for your help, I'll keep trying tomorrow. Goodnight.
     
  11. VMS Sérgio

    VMS Sérgio Member

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    I have the same problem
     
  12. Kasidys

    Kasidys New Member

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    I have the same problem, the game not start, only small window that shows starting...
     
    Last edited: Feb 18, 2021
  13. Doug Spinster

    Doug Spinster Member

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    I am able to get on and there are many others on the server.

    I have found this information, check it out.

    Socket error #11001: Host not found'
    No such host is known. The name is not an official host name or alias, or it cannot be found in the database(s) being queried. This error may also be returned for protocol and service queries, and means that the specified name could not be found in the relevant database
     
    Last edited: Feb 18, 2021
  14. miganmarra

    miganmarra New Member

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    Please if anyone finds a solution share it here. Thanks.
     
  15. miganmarra

    miganmarra New Member

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    Hi, Doug Spinster , I tried to restart the host but we are still the same. I hope this is fixed because I would not like to lose all the money I invested in Raceroom.
    I also uninstalled and reinstalled the game
     
  16. Maskerader

    Maskerader Well-Known Member

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    Could it be some ISP issue? Where you guys are from?
     
  17. Tuxon Pataliebre

    Tuxon Pataliebre New Member

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    Same problem for me. Tried changing my ISP DNS, flushdns command, re-installing and erasing my Documents files and nothing works. I have race tomorrow and I'm very worried...
     
  18. Doug Spinster

    Doug Spinster Member

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    One other thing I could think of is restore windows back to the time before the problem started. It is safe to do and you do not lose files or apps other then the ones after that restore point.

    Something happen to you guys, there are many with no problems. To me that is obvious it is not the game.
     
  19. Tuxon Pataliebre

    Tuxon Pataliebre New Member

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    Do it right now and same result. Probably tomorrow have to restore the whole OS...Hope this fix it.
     
  20. miganmarra

    miganmarra New Member

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    Hello guys, after trying so hard for two days, today I give you a start and surprise! it opens without problem. I have not been able to try to play it yet, but all the menus work without problems.

    Hola chicos, después de tanto intentarlo durante dos días, hoy les doy un comienzo y sorpresa !!!! se abre sin problema. No he podido intentar jugarlo todavía, pero todos los menús funcionan sin problemas.
     
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    Last edited: Feb 19, 2021