Problem Game display freezes after a while

Discussion in 'Community Support' started by Raaf, Jan 2, 2016.

  1. Raaf

    Raaf Active Member

    Joined:
    Nov 8, 2015
    Ratings:
    +30 / 0 / -0
    When I play for about an hour or more, in the middle of a race my screen will freeze (keeping the last image), while I can still hear the car moving (crashing).
    The game doesn't crash, but the display keeps frozen in this last image.
    I can Alt-Tab or Ctrl-Alt-Del out of the game, and then I kill the game with the task manager

    It happened during online multiplayer sessions, single player race events, or even just practicing.

    Last time, this evening, it happened after a fresh start of the game, playing a single race event, after practice and qualification, near the end of the real race. (Frustrating, because it was the first time I was winning a race in a long time).
    (Nuerburgring GP, ADAC GT3, Aston Martin, Get Real)

    I think I have read several similar complaints in this forum under varying circumstances.

    ASUS laptop, Intel Quad Core i7 @ 2.40 GHz
    6 GB RAM, Windows 10 x64 Home edition
    GeForce 840M, 2 GB DDR3, driver version 358.87
    + integrated Intel HD 4600 video.
    External (TV) monitor on HDMI, internal monitor disabled.
    Logitech Driving Force GT wheel.

    I start the game with the -cefNoGPU parameter, otherwise it will not run with the NVidia card.
    https://forum.sector3studios.com/in...snt-work-with-geforce-840m-on-my-laptop.3381/
     
  2. Peter Koch

    Peter Koch Well-Known Member Beta tester

    Joined:
    Jan 15, 2015
    Ratings:
    +191 / 0 / -0
    First thing would be to keep an eye on the notebook temperatures.
     
    • Agree Agree x 1
  3. Andi Goodwin

    Andi Goodwin Moderator Beta tester

    Joined:
    Jan 16, 2015
    Ratings:
    +791 / 0 / -0
    wow you drove an aston martin ?

    Andi
     
    • Funny Funny x 1
  4. Peter Koch

    Peter Koch Well-Known Member Beta tester

    Joined:
    Jan 15, 2015
    Ratings:
    +191 / 0 / -0
    Was only to check if we read his post correctly
     
  5. Raaf

    Raaf Active Member

    Joined:
    Nov 8, 2015
    Ratings:
    +30 / 0 / -0
    I found an event in the eventlog at the time of the freeze.

    There is a hardware error reported (the same) in two Information Log Events, 4 seconds apart.
    Report is attached. (both events refer to this same report).

    (and some minute later I see the 2 Information and 1 Error events accompanying the forced shutdown of RRE.exe).

    So if this really is a hardware error, RR will not be able to help me, but I am still curious about those other cases of other users that report these view-freeze/game still running events.
     

    Attached Files:

  6. Raaf

    Raaf Active Member

    Joined:
    Nov 8, 2015
    Ratings:
    +30 / 0 / -0
    :rolleyes: McLaren :rolleyes:

    Don't know what made me say Aston Martin[*].
    My only excuse is that I don't own either of them in real life.

    [*] in Race 07 I often drive the Aston Martin.
     
    Last edited: Jan 2, 2016
  7. Raaf

    Raaf Active Member

    Joined:
    Nov 8, 2015
    Ratings:
    +30 / 0 / -0
    So I installed a monitor program (HWMonitor), and when the game crashed again, the maximum temperature of the cores was 94° C. Which is pretty high. So I guess my laptop overheats when playing for an extended period.

    I guess there is nothing I can do about it.

    The game runs on my old desktop, but only on the lowest graphical settings.