Problem No Response from RR Servers

Discussion in 'Community Support' started by Not Lifting Off, Nov 15, 2017.

  1. Robert Wiesenmüller

    Robert Wiesenmüller Esports / Events

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    I restarted the servers yesterday but it didn't help. The responsible persons are notified, but due to the holidays it might take a little bit until it is fixed. Sorry :(
     
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  2. Tarik Userli

    Tarik Userli Well-Known Member

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    it seems that sth is wrong since the latest patches in the MP lobby...Sounds like a cache problem or sth else
     
  3. fdeutsch

    fdeutsch New Member

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    This is very unfortunate. Last two weeks was a time of the year when I can race online the most. I have only being able to pick about 4 races on the last two weeks. Races where pretty good fun. IMO this removes a lot of value from this simulator, at least for me that multiplayer is one of the major aspects I look for.
     
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  4. Robert Wiesenmüller

    Robert Wiesenmüller Esports / Events

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    Multiplayer still works though. It is just that some servers are frozen in the lobby, but the majority of servers is still accessible.
     
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  5. fdeutsch

    fdeutsch New Member

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    The mayority of servers with drivers on them are the ones hard to access. Not to much reason to enter empty servers.
    Hope this will be solved soon.
     
  6. Tuborg

    Tuborg Well-Known Member

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    Tried 4 servers today. "No respons...
     
  7. BrieseRacing

    BrieseRacing New Member

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    Hallo, ich kann ebenfalls auf keinen Server zugreifen.. "Keine Antwort vom Server" und wenn es mal funktioniert irgendwo, dann werde ich mitten im Rennen gekickt mit der Information, dass mein Ping für den Server zu hoch sei.. Ziemlich frustrierend irgendwie.. oder müssen als Nutzer irgendwelche Ports freigegeben werden ?
     
  8. Nir Tal

    Nir Tal Well-Known Member

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    got "refuse connection" for at least 5 live servers today (not frozen servers - their clock is not resetting after refresh) and their ping was less than 100...really weird
     
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  9. Scott-Ozyguy

    Scott-Ozyguy New Member

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    You need to use a LOOPBACK function to run a Raceroom Server and also be able to play on it yourself, when run from the same PC. Ie. Raceroom Dedicated Server, and Raceroom Experience. (Both run via Steam)
    A loopback can be setup either in your router, or by software in Windows.
    Some routers do not have this ability. Here is how to create the loopback function in Windows. It simply creates another network the you put your external ip into. You still connect via your normal network connection. This just has to be enabled exactly as follows... Credit for the following goes to original author.
     

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  10. Scott-Ozyguy

    Scott-Ozyguy New Member

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    Another option is to use something like an Amazon Server to host Raceroom server. There is a free trial available to do this. I have done this and it works well. Just a bit concerned of leaving it running and possible costs after trial runs out.
     
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  11. Robert Wiesenmüller

    Robert Wiesenmüller Esports / Events

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    About the frozen servers, we are on it again.

    About getting kicked from the servers, send a log file from such a session to community@raceroom.com and we can try to investigate if it is related. Just note, it depends on the server settings at which ping you get kicked (or if you get kicked) so it might be an intolerant server host instead of a bug :D But better send logs so we can figure it out.
     
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  12. fdeutsch

    fdeutsch New Member

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  13. Robert Wiesenmüller

    Robert Wiesenmüller Esports / Events

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    We have changed to a different server. A practice server called [RR] Spa GT3 is running, not passworded. Please try it out if you still encounter any bugs. I will be around this evening on the server around 18:30 EU (17:30 GMT) maybe we can get a fun race together.
     
  14. fdeutsch

    fdeutsch New Member

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    I tried to enter the server yesterday and still got issues to connect. Only after the third time of trying I was able to enter the server.
    Hope this feedback helps somehow to resolve the multiplayer server connection issues we have faced since months ago.
     
  15. Robert Wiesenmüller

    Robert Wiesenmüller Esports / Events

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    On the Spa server? We tried yesterday with 20 cars and no issues. Or on another RR server?
     
  16. fdeutsch

    fdeutsch New Member

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    Yes, the SPA server. Connecting via the multiplayer menu inside R3E. got the "No Response from Server"
     
  17. fdeutsch

    fdeutsch New Member

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    Trying to enter the RR SPA GTR3 server. On list seems to be stuck on end of practice. Every time I try to enter I got the "No Response from Server" message.
     
  18. fdeutsch

    fdeutsch New Member

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    Server reset to practice. I see players getting in. I still get the same error message.
     
  19. Robert Wiesenmüller

    Robert Wiesenmüller Esports / Events

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    The team is on it. Seems that the fix didn't fix it.
     
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  20. GoalZero

    GoalZero New Member

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    4.21.18 and I can't race on any multiplayer servers.
    I want to like the game and would spend $ on content but this is ludicrous.
     
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