I have often bought things that have not lived up to expectations (e.g. a bad CD or book) that have been money "wasted" but nothing has been stolen. At the moment I have nothing to show for my money and so it is "wasted". From the ongoing issues I read about the purchase system and the fact that the game menus are slow and unresponsive (i.e. I click a button and nothing happens sometimes) I may well not continue with this sim and so for me the money would be "wasted". At no point did I mention or even insinuated that my money had been stolen or fraud committed, so lets make that very clear. As I have said I have raised a ticket and will of course wait for the response before making a full judgement, but you have to admit that as a first impression it is not good. I have had a bad experience before even being able to try the product fully, which would be enough to put most people off. As with many things in life first impressions count.