Problem The game does not work with Windows 10 Pro 64 bit ?

Discussion in 'Community Support' started by Jerry090460, Dec 26, 2015.

  1. Jerry090460

    Jerry090460 Member

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    Since I switched from Windows 7 Ultimate 64 -bit operating system Windows 10 Pro 64 -bit the game does not work anymore , when I start the login screen appears Raceroom Racing Experience , I login and I get the message " server not available error 503 " And ' your problem ? or it depends on my operating system ? can you help me ? hoping for your kind reply I greet you and thank you in advance !

    attach files logs / documents concerning the crash of my game
     

    Attached Files:

  2. Sean Kenney

    Sean Kenney Well-Known Member

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    It works fine.

    503s are common with this game....just keep trying, it should work, unless the servers went down.
     
  3. Jerry090460

    Jerry090460 Member

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    I 've tried so many times but the game does not work , send me to the login page page Raceroom , thanks anyway try again !:)
     
  4. Jerry090460

    Jerry090460 Member

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    when I start the game I get this screen and the game does not work and then I have to leave
     

    Attached Files:

  5. Peter Koch

    Peter Koch Well-Known Member Beta tester

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  6. Jerry090460

    Jerry090460 Member

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    ok , Thanks ! :)
     
  7. Jerry090460

    Jerry090460 Member

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  8. Sean Kenney

    Sean Kenney Well-Known Member

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    firewall, AV??? Try going naked....no router, AV, firewall.
     
  9. Jerry090460

    Jerry090460 Member

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    the game has the consent of both firewall that my antivirus staff , but the game is not working . when I start the game does not appear on the taskbar icon of the game :confused::oops::oops::oops:
     
  10. Sean Kenney

    Sean Kenney Well-Known Member

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    consent or not, try naked. :)
     
  11. Drei

    Drei Well-Known Member

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    did you logon to steam? last couple of days there were many steam logon issues, and without that the game will not start....
     
  12. Jerry090460

    Jerry090460 Member

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    Now I have started the game but not by steam . but the icon is " DOES NOT WORK "
     

    Attached Files:

  13. oppolo

    oppolo Well-Known Member

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    what there is written in italian in the first screen? it's so blurred
     
  14. Jerry090460

    Jerry090460 Member

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    here is what he writes : " were detected new purchases DLC , the DLC will always own just log in !
     
  15. Thomas Cameron

    Thomas Cameron Well-Known Member

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    This just means you have bought items through steam and to log in using user name and password for the account you use, this should happen once only.

    Have you tried to verify the integrity of the files and then when you start r3e turn off your firewall?

    Sometimes works for me

    Cheers
     
  16. Jerry090460

    Jerry090460 Member

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    Hello , not all the mods , which tracks both cars I purchased within the game , only the beginning when I installed the game I purchased " DTM 2013 " Through Steam !
    "the game has the consent from my firewall and anti-virus !"
     
  17. Jerry090460

    Jerry090460 Member

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    I checked the integrity of the files of the game and have been validated
     
  18. Jerry090460

    Jerry090460 Member

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    Wow I solved the problem , now the game works perfectly is enough to delete the folder of the game in my documents ..... Thank you all for the help you have given me and the time dedicated , very kind of you !:):):):):):):):):):):):):):)
     
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  19. m.bohlken

    m.bohlken Well-Known Member

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    Great that it works now...

    I guess it was an issue with the game cache which is within that folder in my documents - that often solves problems with the 503-Error..
     
  20. Jerry090460

    Jerry090460 Member

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    Hi guys , the game does to you ? Me again no! Error 11002 - 503 " this time it's a server issue ?......Thank you in advance !