I wanted to relay my experience with Fanatec so that others can make informed decisions before doing business with them. I've spent well over $1000 US with them, having purchased a Clubsport Wheel Base 2.5, Clubsport Pedals V3, F1 wheel, and other accessories. Recently I ordered and received the Porsche 918 wheel, but after testing it for only an hour, I determined that it was too large, the buttons were too far in to easily reach (I only use VR), the plastic rev light case felt weird on the wheel and it started to create a sore spot on my hand after only an hour. In any event, I was not satisfied with the wheel and wished to return it in exchange for the Universal Hub and wheel which I figured I couldn't go wrong with since I can mount any wheel. I asked Fanatec if they would waive the significant 15% restocking fee and they flatly refused. The wheel is brand new, I only tested it for roughly an hour, however they are still sticking to charging the ridiculous fee, which BTW can be seen as illegal in many US states. As someone who has spent, and would potentially spend a considerable amount more with them (considering a direct drive upgrade), I find it hard to believe that a company would be so penny wise and pound foolish. You have to assume they have a 50% markup on their products, so they would've made $200 from me, but instead they chose to make $60 and lose a customer for life. Since I cannot test their products in a store, I rely on the ability to return something if it doesn't work out. And I don't expect to be penalized for that. As a result of my experience I cannot recommend their products, not only because the value proposition is sketchy to begin with, but they refuse to work with their customers in good faith.